Privacy Policy
By using our website, you (the visitor) agree to allow third parties to process your IP address in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that prices convert to your local currency.
What Personal Information Do We Collect?
When ordering, submitting a custom consultation inquiry, or registering on our site, you may be asked to enter your name, email address, mailing address, phone number, or other details to help us assist you with your experience and commission requests.
When Do We Collect Information?
We collect information from you when you register on our site, place an order, submit a bespoke design inquiry, subscribe to our newsletter, respond to a survey, fill out a form, or provide feedback on our products and services.
How Do We Use Your Information?
We may use the information we collect from you in the following ways:
- To personalize your experience and deliver the type of content, curation, and product offerings most relevant to your interests.
- To improve our website and client presentation galleries in order to better serve you.
- To respond to customer service requests and international art inquiries efficiently.
- To quickly process your transactions and coordinate secure worldwide shipping.
- To send periodic updates regarding your orders, commissions, or exclusive studio announcements.
How Do We Protect Visitor Information?
Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit as safe as possible. We use regular malware scanning and robust security measures. Your personal information is contained behind secured networks and is only accessible by authorized personnel bound by strict confidentiality obligations. All sensitive credit information supplied is encrypted via Secure Socket Layer (SSL) technology. All payment transactions are processed through a certified gateway provider and are never stored or processed on our servers.
Do We Use Cookies?
Yes. Cookies are small files transferred to your computer’s hard drive through your web browser that enable systems to recognize your browser and remember certain information. We use cookies to:
- Help remember and process items in your shopping cart.
- Understand and save visitor preferences for future visits.
- Compile aggregate data about site traffic and interactions to improve site experiences.
You can choose to have your computer warn you each time a cookie is being sent, or you can turn off all cookies through your browser settings (such as Chrome, Safari, or Firefox). If you disable cookies, some features that make your site experience more efficient may not function properly, but you can still place orders and submit inquiries.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This excludes website hosting partners and trusted service providers who assist us in operating our website, conducting our business, or servicing our clients, provided those parties agree to keep this information confidential. We may also release information when appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
Third-Party Links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Email Communications & Unsubscribing
We collect your email address to send information, respond to inquiries, process orders, and market our mailing list or studio updates. If at any time you would like to unsubscribe from receiving future emails, you can send us an email and we will promptly remove you from all correspondence.
